Self Service

I know I’ve talked about it before, but can’t recall if I have mentioned it on this site before, but I dislike self service checkouts at grocery stores.

Off the top of my head, Wal-Mart and Winn-Dixie are the only places I can think of that does this near here.

The way it works is there’s a bank of about six checkout lanes that are set up to where you scan your groceries or whatever and deposit them back in your basket. When you’re done scanning you select a payment method and throw dollars in the machine or scan a gift card or scan your credit card.

There’s one lone customer service person standing around in case you need help, like if you’re trying to buy beer or a film that’s rated R, they come over and press a few buttons on the machine to allow you to purchase it.

I was at Wal-Mart today and the place was packed, even more packed than it was during Christmas. It was crazy. As usual I picked out my items and stood in a check out lane that had a real, live, person checking out items.

I noticed that most people today got in the lines for the self checkout service. They didn’t go any faster than the normal method.

Most people today are too young to remember when we had Full Service gas stations. You pulled up to the pumps and a dude ran out and filled your car with gas, checked your oil, whatever.

Then one day they came out with Self Service. With this you could save 5 cent per gallon. Within a few years there was no more Full Service gas stations.

Needless to say, this put a lot of people out of work.

The time is coming where these self checkout machines will put a lot of people out of work. How will the economy bounce back is a whole group of people is put out of work due to this automation?

Oh, another thing, while self service gas started by offering a discount, what is the discount when you ring up and bag your own groceries?

There is none.


One Response to “Self Service”

  1. Walmart has been removing self-checkouts in their latest round of store upgrades. Don’t expect them to be there too much longer.

    And NJ still has full-service gas – its the law there.

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